Questions people ask before they rent

The gate is open: Every day, 6:00am – 10:00pm.

Those are the hours the gate opens.

Your own private gate code, on the keypad at the entrance.

The gate is open: Every day, 6:00am – 10:00pm.

Nobody is on site after hours to open it.

If something else is wrong, call (803) 257-9811.

There is a voicemail, and calls are returned on the next business day.

No. This is not a staffed facility. There is no counter to walk up to.

We answer the phone: Monday – Friday, 10:00am – 6:00pm.

By phone only. Nobody is on site.

There is a voicemail, and calls are returned on the next business day.

A 26-foot moving truck reaches every building.

Every size we rent is priced on the unit sizes and prices page, with what it costs to move in spelled out on each one.

See the sizes and prices

• Admin or setup fee: None
• Deposit: None

What you pay to move in is the rent, and the insurance you choose if you choose it.

Rent is billed monthly and is due on the 1st of each month.

Paying a bill is on its own page, including what to do while the online portal is not live.

Go to the pay page

Tenants provide their own lock.

No supplies of any kind are sold at the facility.

So bring one with you on the day you move in.

Every unit is drive up: you park at your own door.

Individual roll down doors on every unit.

See the facility

No. No unit at this facility is climate controlled.

7 days’ notice before the next billing date.

Tell us on (803) 257-9811. A call or a text reaches us.

Insurance is not required. A discounted policy is available, and the options and prices are shown at the time you rent. Declining it requires a signed liability release waiver.

The policy is a third party’s. My Storage does not insure the things you put in your unit; the rental agreement you sign says so directly.

Nothing beyond the standard lease list.

The list is in the rental agreement you sign. Read it before you sign it: it is the document that governs your unit.